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New Patients Start Here

What makes Balance different, how to book, and what to expect at your first visit.

Book a Free 15-Minute Call

Start with a Free 15-Minute Call

Not sure which practitioner or service to start with? Book a free 15-minute onboarding call. We'll talk through what's going on and suggest who on the team may suit your concern. It's an introduction, not a clinical assessment.

Would you rather speak with a specific practitioner first? Many of our practitioners also offer a free 15-minute meet and greet.

Quick Quiz

Not Sure Where to Start?

Tell us what's going on and we'll suggest a good place to start.

A few short questions, one at a time.

Already know what you need? Book a Free 15-Minute Call

This quiz is a starting point, not an assessment or a diagnosis. Your practitioner will talk through what suits you at your first visit.

Our Services

Choose a service to see what it involves and how to book it.

Massage therapist performing soft tissue massage on a client's upper back and shoulders

Massage Therapy

Registered massage therapy for tension, neck and back discomfort, headaches, stress and sports soreness.

About Massage Therapy
Man demonstrating a stretching exercise while seated on the floor, with one leg extended

Osteopathy

Gentle hands-on osteopathy for pain, stiffness, postural concerns and restricted movement.

About Osteopathy
Close-up of acupuncture needles in a patient's back during treatment

Acupuncture

For anyone wanting a gentle, natural therapy to support pain, stress, sleep or hormonal balance.

About Acupuncture
Practitioner listening to a patient's chest with a stethoscope

Naturopathy

For anyone wanting individualized answers to ongoing health concerns and a proactive, whole-person plan.

About Naturopathy
Personal trainer assisting a mature woman performing dumbbell chest presses on a weight bench in a gym with dumbbell racks

Personal Training

One-on-one coaching in Burlington for anyone building strength, returning to exercise after injury, or working toward a specific goal.

About Personal Training
LED light therapy facial mask glowing pink on gray fabric

Red Light Therapy

A comfortable, non-invasive session in Burlington that may support recovery, circulation, skin health and general wellbeing, with no downtime.

About Red Light Therapy
Two people in a therapy or counseling session, one in the foreground with hands clasped, another in the background wearing a yellow top, seated by a bright window

Psychotherapy

Talk-based support for stress, anxiety, life changes, and anyone wanting to build steadier coping strategies.

About Psychotherapy
Overhead view of fresh vegetables, fruits, nuts, seeds, herbs, and a bowl of colorful salad arranged around an open spiral notebook with a pen

Holistic Nutrition

Personalized, realistic nutrition guidance for digestion, energy, blood sugar, and building habits that stick.

About Holistic Nutrition
Practitioner hanging an IV therapy bag on a stand

IV Therapy

For people in Burlington who want hydration, energy or immune support delivered as part of a wider care plan.

About IV Therapy
Practitioner in conversation with a smiling patient in a bright office

Hormone Replacement Therapy

For Burlington adults noticing changes in energy, mood, sleep or libido through perimenopause, menopause or andropause.

About Hormone Replacement Therapy
Patient lying on treatment table with eyes closed, marked with teal lines indicating facial rejuvenation acupuncture points on forehead and cheek

Facial Rejuvenation Acupuncture

A gentle, non-invasive treatment for anyone interested in supporting skin tone, texture and a brighter complexion.

About Facial Rejuvenation Acupuncture

What Makes Our Clinic Different

Many Disciplines Under One Roof

Naturopathic medicine, massage, osteopathy, psychotherapy, nutrition, IV therapy and more in one clinic.

Coordinated Care

Your practitioners can compare notes, so your plan holds together instead of pulling in different directions.

Understanding Comes First

Your first visit starts with what is driving the concern, before anyone recommends a treatment.

In Person or Virtual

Many appointments are offered online as well as at the clinic on Appleby Line.
Getting Started

What Your First Visit Looks Like

  1. 01

    Book Online

    Choose a service and time, or start with the free call. You don't need a doctor's referral.
  2. 02

    Share Your History

    Your first appointment includes a full health history, so it runs longer than a follow-up. Bring any questions you have.
  3. 03

    Leave with a Next Step

    Your practitioner explains what they found and suggests a plan. If another service here fits better, they'll refer you in-house.

Common Questions from New Patients

Which service do I need?

If you aren't sure, start with a naturopathic assessment. It gives us a broad look at your concern and helps us match you to the right practitioner, whether that's naturopathic, osteopathic, massage, acupuncture or something else on the team.

Do I need a referral?

No. You can book directly with any of our practitioners. A referral from your family doctor isn't required to be seen here.

Do you direct bill?

We offer direct billing to many insurers. Coverage varies by plan and service, so it helps to check your benefits before your visit. Ask us if you're unsure.

How long is a first visit?

It depends on the service, and initial appointments run longer than follow-ups because they include a full history and assessment. The exact length is shown when you book online.

Ready to Begin?

Start with a free 15-minute call, or book online if you already know what you need.

Book a Free 15-Minute CallBook Online
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